IndusInd Bank - Bharat Super Shop
IndusInd Bank - Bharat Super Shop
Bharat Super Shop’s Growth Journey:
In 2019, BFIL conceived a simple plan on lending to the ‘missing middle class’ of India, i.e. small merchants. This ambitious journey commenced as a pilot program during 2019-20, with an initial merchant base of 8,000 and a loan book of Rs. 11 crores by March 2020.
The unexpected COVID-19 pandemic presented a challenging yet defining moment for the business. Impressively, BFIL came out of the pandemic very strong with less than 2% credit costs, hence this model was proved successful.
BFIL Growth Journey:
BFIL started the journey of providing microloans to its clients and later merged with IndusInd Bank in 2019. While BFIL continues to be a market leader in the microfinance space, expanding its portfolio to loans for businesses and saving options such as recurring deposits and fixed deposits. The hallmark of BFIL success is the commitment to making these services accessible.
Bharat super shop offers individual loans for working capital to small stores with daily cash flows, through this BFIL provides a lifeline to those in need. The length and amount of the loan are flexible, tailored to each customer’s profile.
What they say about us :
Working with Coach Sushil Arora has been a valuable experience for our leadership team. His practical approach towards leadership, team accountability, and execution helped us bring more clarity into our management processes. The engagement wasn’t limited to training—it focused on building systems that support long-term business growth. We appreciate his ability to understand organizational challenges and provide actionable solutions.”
— Senior Leadership Team
BSS-IndusInd Bank